Winning the Job

At the end of the quoting period, the awarding period begins.

Job Awarded

Step 1: You will receive an email from MyHammer.
Step 2: Go to “My Account” -> “My Quotes” -> “Jobs Won” and select the relevant job.
Step 3: Click the “Make Contact” button. You can then discuss the job in person and make arrangements for materials, start date, payment schedule, access etc.

Invoices & Payment Options

If you submit a “Basic Quote,” you will receive an invoice for the “Success Fee”.
If you submit a “Featured Quote,” you will have already paid a “Quote Fee” and should have previously received an invoice. No “Success Fee” is due.
Invoices are sent via email and are visible under “My Account” when you log in. The sum will be deducted automatically within 10 days from your chosen method of payment.
Invoices may be paid via Credit/Debit card or PayPal.

Rate the Customer

Once the job has been completed, you and the customer are encouraged to rate each other.

FAQ

What is the Quoting Period?	Select Show
The Quoting Period is the time determined for quoting on a job.

What is the awarding period?	Select Show
This is the 14 day period after the Quoting Period when a tradesman/service provider’s quote will be chosen to carry out the job. This can be extended for an extra 7 days at the job poster’s discretion.

Can I change my quote during the Awarding Period?	Select Show
During the Awarding Period, quotes cannot be changed or deleted.

Can a job be awarded during the Quoting Period?	Select Show
Yes, the job can be awarded at any time.

The job cannot be started until a later date. What does this mean for me?	Select Show
The details regarding job start and finish times should be agreed before jobs are awarded. The Success Fee is due within 10 days of the job being awarded, irrespective of start date.

The scope of the project is much larger than first indicated and as a result costs have increased. What can I do?	Select Show
The details of the job should be clarified before quotes are made and certainly before jobs are awarded. Contracts are made between the respective tradesmen and customers and as such MyHammer does not get involved in disputes. Emails and communications should be retained where possible and all details should be agreed in writing.